Our approach pushes at the edges of possibility to create real change with real results. Using data, AI, technology, and creativity to create powerfully empathetic moments across five frontiers. Which together lead to the most profound change for brands.
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Scaled experiences
at five frontiers
Scaled experiences
at five frontiers
A new world demands a new approach. That’s why we created Empathy Lab.
“EPAM is a true partner and is considered one of the key success factors in our digital transformation.
They helped us define a best-in-class tech stack and customer experience, keeping us moving at pace with quality in extremely difficult times. They revolutionised our ways of working and supported us in building our own digital centre of excellence. They were outstanding in their commitment and an inspiration to us all.”
Paul Edney
Technology Director, Channels | Primark


Empathetic brands are built differently
Our difference

We’re perfectly placed to help you navigate the new brand world
Who we are
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Interested in exploring AI’s potential for empathy?
It all starts with a conversation.